Shipping Policy for Slimrex.com
At Slimrex.com, we are committed to providing a seamless shopping experience, which includes efficient and reliable shipping services. Below is an overview of our shipping policy:
1. Processing Time:
- Order Confirmation: Upon placing an order, you will receive an email confirmation.
- Order Processing: Orders are typically processed within 1-2 business days.
2. Shipping Methods & Delivery Times:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next business day delivery for orders placed before 12 PM EST.
Please note that delivery times are estimates and may vary based on location and external factors.
3. Shipping Rates:
- Standard Shipping: $5.99
- Express Shipping: $12.99
- Overnight Shipping: $19.99
4. International Shipping:
- Currently, we ship to select international destinations.
- International shipping rates and delivery times vary by destination.
- Customers are responsible for any customs duties or taxes applicable in their country.
5. Order Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order status on our website under the “Order Tracking” section.
6. Shipping Restrictions:
- Certain products may have shipping restrictions due to local laws and regulations.
- We do not ship to P.O. Boxes or APO/FPO addresses.
7. Delays & Issues:
- While we strive for timely deliveries, unforeseen circumstances (e.g., weather, carrier delays) may affect shipping times.
- If your order is delayed or you experience issues, please contact our customer support at support@slimrex.com.
8. Lost or Damaged Packages:
- If your package is lost or arrives damaged, notify us within 7 days of the expected delivery date.
- We will work with the carrier to resolve the issue promptly.
For any further questions or concerns regarding our shipping policy, please reach out to our customer support team.
